- Terms definition
1.1.1. “Site Administration” (hereinafter referred to as the Site Administration) – authorized employees of the site management, acting on behalf of East West Travel company, who organize and (or) process personal data, as well as determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
1.1.2. “Personal data” means any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).
1.1.3. “Personal data processing” means any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” is a mandatory requirement for the Operator or other person who has access to personal data to prevent their dissemination without the consent of the subject of personal data or the presence of other legal grounds.
1.1.5. “Site User” (hereinafter referred to as User) — a person who has access to the Site via the Internet and uses the Site.
1.1.6. “Cookies” is a small piece of data sent by the web server and stored on the user’s computer, which the web client or web browser sends to the web server in an HTTP request each time when trying to open the page of the corresponding site.
1.1.7. “IP address” is a unique network address of a node in a computer network built using the IP protocol.
- General terms
2.4. The site Administration does not verify the accuracy of the personal data provided by the Site User.
3.2.1. last name, first name, patronymic of the User;
3.2.2. User’s contact phone number;
3.2.3. e-mail address;
3.3. The Website protects the Data that is automatically transmitted during the viewing of ad blocks and when visiting pages on which the statistical script of the system (“pixel”) is installed:
- IP address;
- information from cookies;
- information about the browser (or other program that provides access to the display of advertising);
- access time;
- referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the site that require authorization.
3.3.2. The Website collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
- Purposes of collecting user’s personal data
4.1. The Site Administration may use the User’s personal data for the purposes of:
4.1.1. Providing the User with access to personalized Site resources.
4.1.2. Establishing feedback with the User, including sending notifications, requests regarding the use of the Site, the provision of services, processing requests and requests from the User.
4.1.3. Providing the User with effective customer and technical support in case of problems related to the use of the Site.
- Methods and terms of processing personal data
5.1. The processing of the User’s personal data is carried out without time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the Site, including the delivery of Goods.
5.3. The User’s personal data may be transferred to the authorized state authorities of the Czech Republic only on the grounds and in accordance with the procedure established by the legislation of the Czech Republic.
5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The Site Administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.
- Obligations of the parties
6.1. The User is obliged to:
6.1.1. Provide information about personal data necessary for the use of the Site.
6.1.2. Update, supplement the provided information about personal data in case of changes in this information.
6.2. The site Administration is obliged to:
6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in the existing business turnover.
6.2.4. To block personal data related to the relevant User from the moment of the request or request of the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of identification of false personal data or illegal actions.
- Responsibility of the parties
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. It was received from a third party before it was received by the Site Administration.
7.2.3. Was disclosed with the consent of the User.
- Dispute resolution
8.1. Before going to court with a claim on disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, notifies the applicant of the claim in writing about the results of the consideration of the claim.
8.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Czech Republic.
- Additional conditions